Tips for filing an auto insurance claim | YourPolicy

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Tips for filing an auto insurance claim

If you’ve ever been in a car accident, you know how stressful and overwhelming it can be to deal with the aftermath. Especially when it comes to filing an auto insurance claim. It can feel like an uphill battle with paperwork and long wait times. But don’t worry, we’re here to help! In this article, we’ll show you some useful tips to handle it like a pro and make the process less stressful and easier.

Buckle up and let’s get started!

Collect Information at the Scene

First off, you want to gather as much information as you can from the scene. That means getting the names and contact info of everyone involved, as well as any witnesses or police officers. You’ll also want to take note of the make, model, and license plate numbers of the vehicles that were involved. It’s a good idea to snap some pics of the damage to the cars, any injuries you or others sustained, and any damage to personal property. And don’t forget to jot down the time and location of the accident, along with the weather and road conditions. All of this info can be really helpful down the line!

Notify Your Insurance Company

Alright, once you’ve got all the info you can at the scene, it’s time to give your insurance company a heads up about what went down. Most insurance companies have a hotline that you can call anytime, day or night, to report an accident. Make sure you have your policy number handy when you call, and be ready to give them the details about what happened—when and where the accident occurred, any injuries or damage to stuff, and all the other deets you noted earlier. The more accurate you can be, the better. And don’t forget to ask if there are any deadlines or requirements for filing your claim—you don’t want to miss out on anything important!

Provide Your Insurance Company with the Information You Collected

When you file a claim with your insurance company, giving them any supplemental details that you’ve collected can help them handle your claim faster. This said, be sure to keep copies of everything related to the accident, such as witness statements, police reports, and medical bills. It’s also a good idea to keep a record of all your conversations with your insurance company and adjuster—this way, you’ll have everything in one place and can refer to it later if needed. Finally, be sure to submit all the required forms and information as soon as you can, so there are no delays in processing your claim.

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Get Your Car Repaired

After filing a claim with your insurance company, they’ll send someone called an adjuster to assess the damage to your car. If the car is deemed repairable, the adjuster will provide you with an estimate of the cost of repairs. Based on this estimate, you can then take your car to a repair shop of your choice to have the repairs done. It’s important to note that if the adjuster determines that the car is a total loss, they won’t provide an estimate for repair costs, as the car cannot be repaired. Instead, the insurance company will provide you with information on the next steps, which might include settling the claim and paying you the value of your car.

If your car is repairable, some insurance companies have preferred repair shops, so it’s important to check with them before having repairs done. Choose a reputable repair shop and get an estimate for the repairs. If you have any questions about which shops are preferred or required, just ask your insurance company. Lastly, be sure to keep all the receipts and invoices from the repair work. You might need them later, and having everything organized will make things a lot easier.

Pay Your Deductible

When you file a claim, you will need to pay a deductible. The deductible is the amount you are responsible for paying before your insurance coverage kicks in. For example, if you have a $500 deductible on your car insurance policy, and you get into an accident that causes $1,500 worth of damage to your car, you’ll have to pay $500 before your insurance company covers the remaining $1,000.

Deductibles vary depending on your insurance policy, but they are typically between $500 and $1,000. You will need to pay your deductible before your insurance company will pay for the cost of repairs. Understand how much your deductible is and when it is due. If you cannot afford to pay the deductible upfront, ask your insurance company about payment options. 

Follow Up with Your Insurance Company

Once you’ve filed your insurance claim, it’s a good idea to keep in touch with your insurance company to make sure that everything is moving along smoothly. Make sure to keep track of every conversation and piece of correspondence you have with them, including who you spoke with and when. If you don’t hear back from your adjuster in a reasonable amount of time, don’t hesitate to ask for an update on the status of your claim. And while it’s important to stay on top of things, remember to always be polite and persistent in your follow-ups.

Negotiate the Settlement

A settlement is an agreement between two parties to resolve a legal dispute or claim. It often involves the payment of money from one party to another to compensate for damages or losses. If you think the settlement offered by your insurance company isn’t fair, you can always negotiate with them to reach an agreement that works for both of you. To help you out, you can also hire a lawyer, especially if you’ve suffered significant injuries or damages.

To determine what would be a reasonable settlement, you can do some research on the value of your vehicle and the cost of any injuries you may have sustained. And don’t forget to gather and bring along any relevant documents or evidence to back up your claim. So, to summarize: negotiate, do your homework, get a lawyer if you need one, and be prepared to show evidence.

Close the Claim

After your car has been fixed and you’ve agreed on a settlement with your insurance company, it’s time to close your claim. They’ll send you a final settlement check which you can use to cover the cost of repairs and other accident-related expenses. Before closing the claim, make sure that all repairs have been done and paid for. And don’t forget to keep copies of all settlement and payment documents for your records!


Filing an auto insurance claim can be a daunting task, especially after an accident, theft, or vandalism. But it’s crucial to do so if you want to get compensated for the damages. Don’t worry though, with the right approach, you can file your claim successfully and hit the road again. And if you’re feeling lost or have any questions about the claims process, you can always reach out to YourPolicy insurance agents for guidance at (866)236-0203. Remember, you’re not alone in this.


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